Oracle AI World – Day 0 Part 1

I’d never been to Vegas before, so I wasn’t entirely sure what to expect. It’s a city that’s often described in extremes, and I was curious to see how it would all unfold. Thankfully, Oracle made the transition smooth with their Partner-focused Day 0 sessions, which offered a relaxed and informative start to what promised to be a busy and exciting week.

The first session was a brilliant way to kick things off, featuring none other than the AI legend himself, Chris Leone. If you’ve even a passing interest in how AI is being used within Fusion Apps, you’ll know exactly who Chris is. I was incredibly fortunate to hear him speak in an small setting alongside a group of fellow partners, where he shared insights, which led to lots of interesting discussions afterwards.

The big announcement from Oracle AI World for Fusion Applications was the launch of the AI Agent Studio Marketplace. Chris gave us an early preview ahead of the official reveal later in the week. In essence, it’s an App Store for Fusion AI Agents, allowing third parties to showcase and share the agents they’ve developed, while customers can browse and purchase those that meet their needs. This opens up exciting possibilities for organisations to access ready-made AI Agents for use cases where Oracle hasn’t yet built a native solution.

One statement that really stood out for me was: “2026 is the year to operationalise AI.” It struck a chord, especially as so many organisations have told me they’re keen to adopt AI but struggle to justify it with a clear business case. Often, the ‘why’ hasn’t been considered — it’s simply a case of needing AI because senior leadership says so. What’s exciting about AI within Oracle Fusion Applications is that it changes this narrative entirely. The AI isn’t bolted on as an afterthought; it’s embedded within the core applications, designed to enhance everyday business processes seamlessly. With Oracle’s quarterly release cycle, there’s no room to rest on your laurels — innovation is constant. The AI functionality is a key driver in this ongoing cycle of continuous improvement.

The second session of the morning was a long one, but packed with valuable insights. As soon as I saw that it included the Cloud Success Navigator, I knew I was in the right place! I even persuaded my colleague Marc to join me so he could see just how brilliant the tool is. It was also a real pleasure to finally meet Lorin Bookout in person, after having exchanged messages with her for so long — putting a face to the name made the experience all the more rewarding.

The core focus of the session was on how Oracle Customer Success Services can collaborate with Partners to deliver the best possible outcomes for our customers. The Cloud Success Navigator has played a pivotal role in enabling this three-way success, so it was encouraging to hear that Oracle Customer Success Services are embedding this collaborative approach across everything they do. It’s a clear sign that the commitment to partnership and customer value isn’t just a talking point — it’s being actively put into practice.

The introduction to Cloud Success Navigator was very well received in the room. Having been involved since the pilot phase and watching it grow into such a powerful tool has been genuinely rewarding. That said, I was quite surprised by how many organisations admitted they weren’t using it yet. It’s clear there’s still work to be done in raising awareness and helping teams understand the value it can bring.

The demo of Success Navigator was very well received by the audience, but the real highlight was the new AI functionality that went live just a few weeks ago. Rather than having to trawl through Oracle documentation or Cloud Customer Connect to find answers, you can now simply enter your query into Success Navigator’s chatbot and get an instant response, complete with links to the source material. What’s more, this functionality is available to customers in the UK Gov Cage, who don’t yet have access to the full suite of Oracle AI features within Fusion Applications, as it operates as a standalone tool. This means UK Gov Cage customers can begin exploring Oracle’s AI capabilities sooner than they might have expected, giving them a valuable head start.

All in all, it was a brilliant start to my first AI World experience. If you enjoyed this, do keep an eye out for my second blog from Day 0, coming soon! I’ll be covering the key takeaways from the Partner Summit held that afternoon — definitely not one to miss.

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